Customer Success, Business Operations
&
Administrative Support
For: Online Business Owners & Managers | Service Providers | Course Creators | Coaches | SaaS
Customer Support
Close more deals, retain more customers, and ultimately boost your revenue by investing in customer support that is knowledgeable about your product/service and pleasant across all customer touchpoints— email, live chat, social media, CRMs, and support tickets). Wherever they love to hang out, I'll be there to give them a delightful experience!
Operations & Systems Mgt.
Like a well-oiled machine, your business needs to function without bottlenecks—especially YOU. Whether you are at your desk, on the road or on the beach with your kids, your business should keep running smoothly. People come and go, but your business systems will remain.
Data, Metrics & Prospecting
Drive value from the data your business is generating, keep tabs on the metrics that move the needle for your business, gain useful insights about your current customers, and leverage that to find new ones.
"I have had a wonderful experience working with Seun. He is so professional and very attentive. He delivers great work. I am over the moon to have hired him and I will continue to hire him for any of my future professional needs."
Tamar Bazin
Business Owner
Testimonials
"Seun has been a wonderful addition to the team for the last two years. He reliably helped me create collateral for my weekly podcast every week and helped with extra tasks including editing and project management. Seun is professional, thorough and communicative, and I 100% trusted him to do the job well and independently."
Lisa Princic
Membership Growth Strategist
"Seun is a fantastic VA! He is fast, reliable, and detail oriented. He asks smart questions and is unfailingly polite and respectful. He's wonderful to work with and his quick thinking has saved me from making many mistakes, big and small, and his quick responses have gotten me out of many jams. I could not recommend working with him more."
Gwen Castleberry
Online Business Manager
Hello there!
I'm Seun Malomo, and I enjoy helping online business owners and done-for-you service providers across the globe achieve more by providing operations, marketing, and sales support. Your business needs the right kind of support — one that is reliable, skillful, conscientious, and can bring something to the table. Many businesses thrive today because they have dedicated support behind the scenes, ensuring the business's gears run smoothly and allowing the business owner to focus on expanding or building other businesses.
If you'll break through the glass ceiling on your business, you should leverage this too. It would help if you had organized (and scalable) systems and processes that enable you to multiply yourself by delegating tasks and responsibilities. At the very least, you should be able to go on a two-week vacation without worrying about your business!
Avoid burnout from business operations. It's challenging to do it all and still run your business. It would be best to strategize and establish new business relationships and ideas. With over four years of experience, I can find my way around any CRM, project management, email campaign, or payment processing tool and jump in to get the ball rolling with little or no training required. I understand how to engage customers, ask the right questions, and read between the lines.
I'll be happy to speak with you to learn about your business and how I can support you. Feel free to schedule a call.
Talk soon!